Introduction to Shopping in Ulaanbaatar
When I first landed at Chinggis Khaan International Airport back in 2019, I had no idea what to expect from Mongolia’s shopping scene. Fast forward several visits later, and I’ve gone from accidentally overpaying 30,000₮ for a cashmere scarf at the State Department Store (rookie mistake!) to knowing exactly which hidden markets offer the best deals on everything from traditional crafts to modern electronics.
Ulaanbaatar (ULN) might not immediately spring to mind as a shopping destination, but this vibrant capital is home to an incredible mix of traditional markets, contemporary malls, and unique boutiques that reflect Mongolia’s fascinating blend of nomadic heritage and rapid modernization. Whether you’re hunting for authentic cashmere, handcrafted leather goods, or modern necessities, this guide will take you through all you need to shop confidently in UB (as locals affectionately call it).
The shopping landscape in Ulaanbaatar has evolved dramatically since the pandemic, with new developments, changing prices, and shifting consumer behaviors. This comprehensive 2025 guide covers everything from traditional markets to luxury malls, bargaining etiquette to tax refunds, and plenty of money-saving tricks I’ve learned the hard way.
Understanding Mongolian Currency and Payment Methods
Before diving into where to shop, let’s talk money. Mongolia uses the tögrög (₮), often abbreviated as MNT. As of early 2025, 1 USD is approximately 3,400₮, but exchange rates fluctuate, so I recommend checking current rates before your trip.
Cash or Card?
While Ulaanbaatar has become increasingly card-friendly since the pandemic, I still recommend carrying cash, especially for traditional markets and smaller shops. Here’s what you need to know:
- Major malls and department stores: Accept international credit cards (Visa and Mastercard primarily)
- Traditional markets: Predominantly cash-only
- Mobile payments: QR-based payments through apps like QPay are becoming common, but typically require a local bank account
- ATMs: Widely available in central UB, with most offering English interfaces
Insider Tip: The TDB (Trade and Development Bank) and Golomt Bank ATMs typically offer the best exchange rates and lower fees for foreign cards. I personally avoid ATMs in hotels as they often charge hefty fees.
Where to Exchange Money
For the best rates, avoid airport exchanges and instead use:
- Banks in the city center: Golomt, TDB, and Khan Bank offer competitive rates
- Currency exchange booths: Those located near the State Department Store often have slightly better rates than banks
- Major hotels: Convenient but typically offer worse rates
Always count your money immediately after exchange and keep your receipt – I once received 50,000₮ less than I should have but couldn’t prove it without the receipt I’d carelessly pocketed!
Traditional Markets in Ulaanbaatar
Traditional markets remain my favorite places to shop in UB. They’re chaotic, authentic, and offer the best prices if you know how to navigate them.
Naran Tuul (Black Market)
Despite its ominous nickname, Naran Tuul is a perfectly legal, sprawling market that sells almost everything. Reopened in a new location in early 2023 after a major fire, it’s more organized but still maintains its distinctive character.
What to buy: Traditional Mongolian clothing (dels), leather goods, horse riding equipment, everyday clothing, smartphones, and electronics
Opening hours: 9:00 AM – 6:00 PM (closed Mondays)
How to get there: Take bus #7, #22, or #59 from the city center, or a taxi will cost around 10,000-15,000₮ from central UB.
Money-Saving Insider Tip: Prices at Naran Tuul increase during the tourist season (June-August) and decrease during winter. If you’re visiting in winter, you’ll save up to 40% on similar items compared to summer prices. Also, visit on weekdays before noon when the market is less crowded and vendors are more willing to negotiate.
Khar Zakh (Kharkhorin Market)
Located in the Khan-Uul district, this smaller but more manageable market specializes in local foods, traditional medicines, and countryside products. I discovered it by chance during my second visit to UB and now make it a point to visit every time.
What to buy: Herbs, traditional medicines, dried dairy products (aaruul), countryside honey, locally grown vegetables, and preserved foods
Best finds: The white dried curd (aaruul) comes in dozens of varieties. My favorite is the slightly sweetened version with sea buckthorn, which costs around 8,000-10,000₮ for a small bag.
Bargaining Etiquette
Bargaining is expected in traditional markets, but there’s a proper way to do it:
- Always be respectful – harsh bargaining tactics don’t work well in Mongolia
- Start by offering about 60-70% of the asking price
- Use the phrase “Үнэ хямдруулж болох уу?” (Üne hyamdruulj bolokh uu?) meaning “Can you discount the price?”
- Walking away often brings a better offer, but only do this if you’re genuinely willing to lose the item
- Buying multiple items from the same vendor typically earns you a better discount
I once spent 15 minutes haggling over a beautiful leather bag at Naran Tuul, starting from 85,000₮ and eventually agreeing on 55,000₮. When I returned the next day to the same stall to buy gifts for friends, the vendor recognized me and immediately offered better prices without my having to ask!
Modern Shopping Malls and Department Stores
If traditional markets aren’t your thing, Ulaanbaatar boasts several world-class shopping malls that rival those found in Seoul or Tokyo.
State Department Store (Ikh Delguur)
The iconic State Department Store on Peace Avenue remains a must-visit, having undergone significant renovations in 2024. Originally built during the socialist era, it now houses a mix of international brands and local products across its six floors.
What to buy: Cashmere products, souvenirs, traditional crafts, and international brands
Best for: One-stop shopping with fixed prices and quality assurance
Highlight: The 5th floor houses the largest selection of quality Mongolian cashmere in the city
Money-Saving Insider Tip: The State Department Store runs sales coinciding with Mongolian holidays. Shop during Tsagaan Sar (Lunar New Year, typically in February) or Naadam Festival (July 11-13) for discounts of 15-30% on many items including cashmere.
Central Tower Mall
Located in the heart of Sukhbaatar Square, this upscale mall houses luxury brands and high-end local boutiques.
What to find: International luxury brands, premium Mongolian cashmere, designer boutiques
Shangri-La Mall
Part of the Shangri-La complex, this is Ulaanbaatar’s most luxurious shopping destination, with high-end international brands and exclusive boutiques.
What to find: Luxury fashion, premium electronics, upscale dining options
Hunnu Mall
Opened in 2019 and expanded in 2023, Hunnu Mall is now the largest shopping center in Mongolia. Located slightly outside the city center in Khan-Uul district, it’s worth the trip for its extensive offerings and entertainment options.
What to find: Mid-range international brands, a massive food court, cinema, and family entertainment center
Getting there: Bus #22 from the city center or a taxi (approximately 12,000-15,000₮ from Sukhbaatar Square)
Mall Name | Price Range | Best For | Location |
---|---|---|---|
State Department Store | Medium to High | Cashmere, souvenirs, general shopping | Central (Peace Avenue) |
Central Tower | High to Luxury | Designer brands, high-end local products | Sukhbaatar Square |
Shangri-La Mall | Luxury | International luxury brands | Olympic Street |
Hunnu Mall | Low to Medium | Family shopping, entertainment | Khan-Uul District |
Naran Mall | Low to Medium | Electronics, everyday items | Bayanzurkh District |
What to Buy in Ulaanbaatar
Mongolia offers unique products you won’t find elsewhere. Here’s what I recommend seeking out:
Cashmere and Wool Products
Mongolia produces some of the world’s finest cashmere. The quality is exceptional due to the harsh climate that causes goats to develop extremely fine, warm undercoats.
Where to Buy Quality Cashmere
Not all “100% cashmere” products are created equal. I’ve learned to shop at these reliable sources:
- Gobi Cashmere – Mongolia’s oldest and most respected cashmere brand
- Goyo Cashmere – Excellent quality with more contemporary designs
- Oyun Cashmere – Boutique brand with unique designs
- State Department Store (5th floor) – Wide selection from multiple brands
Price ranges for 2025:
- Basic cashmere scarf: 80,000-120,000₮
- Cashmere sweater: 180,000-350,000₮
- Cashmere blanket: 400,000-1,200,000₮
Insider Tip: If buying cashmere from markets rather than established stores, perform the “burn test” to verify authenticity. Ask for a few fibers and burn them – real cashmere smells like burning hair and turns to ash, while synthetic fibers melt into plastic. Also, genuine cashmere should feel extremely soft and warm but never itchy.
Traditional Crafts and Souvenirs
Mongolia’s craftsmanship tradition dates back centuries. Look for:
Leather Goods
Mongolian leather products are durable and often beautifully decorated.
Where to buy: Naran Tuul Market, Ganbat Leather Arts (my personal favorite in the Zaisan area), and the Mongolian Felt and Leather Craft Shop near Sukhbaatar Square
Felt Products
Traditional felt slippers, toys, and decorations make perfect lightweight souvenirs.
Where to buy: Khan Bogd Craft shop, Mary & Martha Shop near the State Department Store
Musical Instruments
Consider a miniature morin khuur (horse-head fiddle) or a jaw harp.
Where to buy: UB Music Store near the State Circus, souvenir shops around Sukhbaatar Square
Antiques and Vintage Items
Mongolia has fascinating relics from its Soviet past and nomadic history, but be cautious:
Important: Mongolian law prohibits exporting antiques over 60 years old, religious artifacts, or historical items. Stick to modern reproductions or items with proper documentation.
Where to browse: Antique shops along Seoul Street and in the 3rd/4th microdistrict
Specialty Shopping Areas in Ulaanbaatar
Beyond malls and markets, Ulaanbaatar has several neighborhoods specializing in specific goods:
Electronics and Gadgets
The hi-tech market scene has changed dramatically since the pandemic, with much moving online.
Best places for electronics:
- Bars Market: The remaining physical hub for electronics, located near the train station
- IT Park Mall: Newer complex focusing on computers and accessories
- Unegui.mn: Mongolia’s version of Craigslist for second-hand electronics
Expect prices for electronics to be 15-20% higher than in the US or Europe due to import taxes.
Books and Stationery
If you’re a bibliophile like me, check out:
- Internom Bookstore: Mongolia’s largest chain with branches in most malls
- Librairie Papillon: French-run bookstore with excellent English-language selection
- Book World: Great for Mongolian literature with English translations
Handmade and Artisanal Products
For unique, ethical souvenirs that support local artists:
- Mongolian Quilting Center: Beautiful handmade quilts with traditional designs
- Tsagaan Chuluut: Contemporary Mongolian design products
- Atelier Ulaanbaatar: Artist collective with unique works
Sustainable and Ethical Shopping in UB
Mongolia faces significant environmental challenges, from air pollution in UB to desertification in the countryside. Supporting sustainable brands not only helps the environment but often saves you money in the long run.
Sustainable Fashion
Several Mongolian brands focus on sustainability:
- Hati Giroo: Upcycled clothing from traditional materials
- Muushig: Eco-friendly clothing with traditional elements
- Goyo Cashmere: Sustainable cashmere production and fair trade practices
Second-hand and Vintage Shopping
One of my money-saving discoveries was UB’s excellent second-hand scene!
- Container Market: Near the Circus, this collection of shipping containers houses dozens of second-hand clothing shops with items from Korea, Japan, and Europe
- Sunday Flea Market: Behind the Circus (summers only) for vintage items and curiosities
- UB Thrift Finds: Facebook group where locals sell pre-loved items
Money-Saving Insider Tip: The Container Market follows a predictable pricing cycle. New shipments arrive on Mondays with higher prices, but by Thursday/Friday, prices drop significantly as vendors prepare for new inventory. I’ve found brand-name winter coats for as little as 25,000₮ (about $7) by shopping on Friday afternoons!
Navigating Tax Refunds and Customs
Mongolia introduced a VAT refund scheme for tourists in 2022, but it remains somewhat complicated.
VAT Refund Basics
- Tourists can claim a 10% VAT refund on purchases over 500,000₮ from participating retailers
- You must request a special receipt at the time of purchase
- Refunds are processed at the airport before departure
- Items must be unused and shown to customs officials
In my experience, only larger stores like Gobi Cashmere and the State Department Store reliably participate in the program. The refund process at the airport can take 20-30 minutes, so arrive early for your flight if you’re planning to claim.
Customs Considerations
When leaving Mongolia, be aware of customs regulations:
- Antiques over 60 years old cannot be exported
- Religious artifacts require special permits
- Raw cashmere exports are restricted
- Declare any purchases valued over $1,000
I almost had a beautiful antique-style Mongolian knife confiscated because it resembled a historical artifact, even though it was actually a modern reproduction. Having the receipt from the artisan shop saved me!
Seasonal Shopping Guide
When you shop can be as important as where you shop in UB:
Summer Shopping (June-August)
The tourist high season means:
- Higher prices at markets and tourist-focused shops
- More variety and stock availability
- Extended opening hours
- Outdoor markets and fairs (especially around Naadam Festival)
Winter Shopping (November-March)
The off-season offers:
- Significantly lower prices (especially for winter gear)
- Fewer crowds and more attentive service
- Limited selection in some tourist-oriented shops
- Amazing deals on cashmere and wool products
My favorite time to shop in UB is actually February, right after Tsagaan Sar (Lunar New Year). The traditional markets are full of beautiful decorations at clearance prices, and winter gear is often discounted by 40-50% as shops prepare for spring.
Sales and Special Events
Mongolia’s major shopping events include:
- Lunar New Year sales: 2-3 weeks before and after Tsagaan Sar (February in 2025)
- Naadam Festival markets: July 10-15
- Black Friday: Now observed by major malls in late November
- Winter sales: January-February for the deepest discounts on winter items
Conclusion: Your 5-Step Action Plan for Shopping in Ulaanbaatar
Shopping in Ulaanbaatar offers a fascinating blend of traditional and modern experiences. From the chaotic energy of Naran Tuul Market to the sophisticated atmosphere of Shangri-La Mall, there’s something for every taste and budget.
Your 5-Step Shopping Action Plan
- Prepare your finances: Bring a mix of cash and cards, exchange money at banks or reputable exchange offices in the city center rather than the airport
- Start with observation: Spend your first day visiting different shopping venues without buying, noting prices and quality to get a baseline
- Prioritize unique items: Focus your budget on things you can’t get elsewhere – genuine cashmere, handcrafted leather goods, and traditional crafts
- Bargain respectfully: At markets, negotiate with a smile and be prepared to walk away, but also know when you’ve found a fair price
- Save receipts and packaging: Keep everything organized for potential VAT refunds and customs clearance at departure
My first shopping expedition in Mongolia was a series of mistakes – overpaying, buying poor quality “cashmere” that was mostly synthetic, and nearly missing my flight because I hadn’t factored in time for VAT refunds. Learn from my mistakes and you’ll have a much smoother experience!
Remember that beyond the items you purchase, shopping in Ulaanbaatar is about cultural immersion. Take time to chat with vendors, ask about the stories behind handcrafted items, and savor the unique atmosphere of this dynamic city where nomadic traditions and modern commerce coexist in fascinating ways.
Safe travels and happy shopping in the Land of the Eternal Blue Sky!
Frequently Asked Questions
Is shopping in Ulaanbaatar expensive?
Shopping in Ulaanbaatar offers a wide range of price points. Luxury malls like Shangri-La are comparable to international prices, while traditional markets offer excellent value. Local products like cashmere are significantly cheaper than in Western countries (40-60% less), but imported goods typically cost 15-30% more due to import taxes. Electronics are generally more expensive than in the US or Europe.
Is it safe to use credit cards in Mongolia?
Yes, it’s generally safe to use credit cards at established businesses in Ulaanbaatar. Major hotels, department stores, and restaurants accept international cards. However, I recommend informing your bank about your travel plans to prevent your card from being blocked for suspicious activity. Also, always have some cash as backup, especially if you plan to visit traditional markets or travel outside the capital.
What are the best souvenirs to buy in Mongolia?
The best souvenirs include cashmere products (scarves, sweaters), traditional crafts (felt slippers, leather goods), miniature gers (traditional dwellings), horse-head fiddles (morin khuur), and artwork depicting Mongolian landscapes or nomadic life. For food souvenirs, consider sea buckthorn products, Mongolian vodka, or airag candy (based on fermented mare’s milk) if you’re feeling adventurous.
How can I tell if cashmere is authentic?
To verify authentic cashmere: 1) Feel the texture – real cashmere is extremely soft without being slippery; 2) Do the ring test – authentic cashmere scarves can be pulled through a ring; 3) Check warmth – cashmere is very warm despite being lightweight; 4) Examine the price – if it seems too good to be true, it probably is; 5) Buy from reputable sources like established brands (Gobi, Goyo) rather than unmarked market stalls without verifiable sourcing.
What are typical shopping hours in Ulaanbaatar?
Shopping hours vary by venue. Modern malls typically open from 10:00 AM to 10:00 PM daily. The State Department Store operates from 10:00 AM to 9:00 PM. Traditional markets generally run from 9:00 AM to 6:00 PM and may close one day per week (often Monday). Many small shops close for lunch between 1:00-2:00 PM. Most venues have reduced hours on Sundays.
Is bargaining accepted in Mongolia?
Bargaining is expected in traditional markets and with street vendors but not in established stores or malls where prices are fixed. When bargaining, maintain a friendly, respectful approach – aggressive tactics aren’t well-received. Starting at about 60-70% of the asking price is customary. Using a few Mongolian phrases can help, such as “Үнэ хямдруулж болох уу?” (Can you discount the price?).
What’s the best area to stay for shopping in Ulaanbaatar?
The area around Sukhbaatar Square and Peace Avenue offers the best access to shopping. From here, you’re within walking distance of the State Department Store, Central Tower Mall, several cashmere shops, and numerous boutiques. It’s also convenient for taxis to Naran Tuul Market. The Shangri-La complex area is another good option, with luxury shopping on-site and good connections to other areas.
Can I ship purchases home from Mongolia?
Yes, international shipping is available through Mongolian Post and private carriers like DHL and FedEx. However, shipping costs can be high, and delivery times vary significantly. For valuable items like cashmere or artwork, I recommend using DHL or FedEx despite the higher cost. Most major cashmere retailers offer international shipping services as well, which can be more reliable than arranging it yourself.
References
- Lonely Planet: Shopping in Ulaanbaatar
- Gobi Cashmere Official Website
- Visit Mongolia: Ulaanbaatar City Guide
- Mongolia Guide: Shopping in Ulaanbaatar
- UB Pages: Local Business Directory
- International Cashmere Institute
- Mongolia Tourism Board Official Website
- Mongolian Customs Authority
- XacBank: Currency Exchange Information
- Embassy of Mongolia UK: Travel Information
- Made in Mongolia: Mongolian Products Directory
- Trade and Development Bank of Mongolia